KE Group Business Solutions, operating as KE Group Accounting and Tax Services and KE Group CPA ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.

1. Information We Collect

Personal Information: We collect information you voluntarily provide, including your name, email address, phone number, mailing address, and Social Security Number or Employer Identification Number when required for tax services.

Financial Information: In the course of providing accounting, tax preparation, bookkeeping, and advisory services, we collect financial records including income statements, bank statements, expense records, and prior tax returns.

Technical Information: We automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

• To prepare and file federal and state tax returns on your behalf
• To provide bookkeeping, payroll, and accounting services
• To communicate with you regarding your account and our services
• To respond to inquiries submitted through our website or client portal
• To comply with IRS regulations, legal obligations, and professional standards
• To improve our website and service offerings

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Tax Authorities: IRS, state revenue departments, and other government agencies as required to perform our services
• Service Providers: Trusted third-party platforms (e.g., QuickBooks, Xero, secure document delivery services) used strictly to deliver our services
• Legal Requirements: When required by law, subpoena, court order, or to protect the rights and safety of our firm or clients
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, with prior notice to affected clients

4. Data Security

We implement industry-standard security measures to protect your personal and financial information, including 256-bit SSL encryption, secure Firebase cloud infrastructure, role-based access controls, and two-factor authentication for staff access. However, no method of electronic transmission or storage is 100% secure.

5. Client Portal

Our secure client portal is hosted on Firebase (Google Cloud). Data stored in the portal — including questionnaire responses, documents, and messages — is encrypted in transit and at rest. Access is restricted to the authenticated account holder and authorized KE Group staff.

6. Cookies & Local Storage

Our website uses essential browser storage (cookies and localStorage) solely for functional purposes: keeping you securely logged in, remembering your session, and saving your UI preferences. We do not use advertising cookies, tracking pixels, web beacons, session-recording tools, or any cross-site tracking technology for targeted advertising. No third-party analytics scripts (such as Google Analytics or Facebook Pixel) are loaded on this site. The only third-party services we use are Firebase (Google) for secure authentication and data storage, and EmailJS for email delivery — neither is used for behavioral profiling or advertising. You may clear your browser's local storage at any time; however, you will be logged out and your session preferences will be reset.

7. Data Retention

We retain client records for a minimum of 7 years in accordance with IRS recordkeeping requirements and applicable state regulations. After this period, records are securely destroyed. You may request deletion of non-tax-related data at any time by contacting us.

8. Your Rights

• Access and review the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of non-legally-required data
• Opt out of marketing communications at any time
• File a complaint with the appropriate data protection authority

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify clients of material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: email@kegroupsolutions.com
• Website: Contact Page
• Company: KE Group Business Solutions — KE Group Accounting and Tax Services | KE Group CPA

These Terms of Service ("Terms") govern your use of the services and website provided by KE Group Business Solutions, operating as KE Group Accounting and Tax Services and KE Group CPA. By engaging our services or using our website, you agree to be bound by these Terms.

1. Services

KE Group Business Solutions provides professional accounting, tax preparation, bookkeeping, payroll, business formation, IRS representation, and financial advisory services. Specific services rendered are governed by individual engagement letters or service agreements executed between the client and KE Group.

2. Client Responsibilities

• Provide accurate, complete, and timely financial information required to perform services
• Notify us promptly of any changes in your financial situation or business structure
• Review all prepared documents (tax returns, financial statements) before signing
• Maintain copies of all documents provided to and received from KE Group
• Comply with all applicable tax laws and regulatory requirements

KE Group shall not be liable for errors or penalties resulting from inaccurate or incomplete information provided by the client.

3. Fees and Payment

Service fees are outlined in your engagement letter or service agreement. Fees are due upon completion of services unless otherwise agreed in writing. KE Group reserves the right to withhold completed work pending full payment. Late payments may be subject to interest charges as permitted by applicable law.

4. Confidentiality

KE Group maintains strict confidentiality of all client information in accordance with the AICPA Code of Professional Conduct and applicable federal and state laws. We will not disclose your financial information to third parties without your written consent, except as required by law or regulation, or as necessary to perform contracted services.

5. Professional Standards

All services are performed in accordance with applicable professional standards, including those established by the American Institute of Certified Public Accountants (AICPA), the IRS, and relevant state boards of accountancy. KE Group professionals are licensed and maintain required continuing education.

6. Limitation of Liability

KE Group's liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim during the twelve (12) months preceding the event. We shall not be liable for indirect, incidental, consequential, or punitive damages of any kind.

KE Group is not responsible for penalties, interest, or additional taxes assessed by the IRS or state authorities that result from information withheld or inaccurately provided by the client.

7. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of KE Group Business Solutions and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Client Portal Terms

Access to our secure client portal is granted solely for the purpose of sharing documents and information related to your engagement with KE Group. You are responsible for maintaining the confidentiality of your login credentials. You agree not to share portal access with unauthorized individuals.

9. Termination

Either party may terminate the professional relationship upon written notice. Upon termination, KE Group will provide the client with copies of all documents to which the client is entitled. Fees for services rendered up to the date of termination remain due and payable.

10. Dispute Resolution

Any dispute arising from our services shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, unless both parties agree otherwise in writing.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which KE Group Business Solutions is principally registered, without regard to conflict of law provisions.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Contact Us

For questions regarding these Terms of Service, please contact us:

• Email: email@kegroupsolutions.com
• Website: Contact Page
• Company: KE Group Business Solutions — KE Group Accounting and Tax Services | KE Group CPA